Device and broadbandPrepare your IPTV setup
Internet TV needs a stable broadband connection, a supported device and a compatible player or application. A connection around 10 Mbps may be a starting point for some HD viewing on one device, but it is not a guarantee of smooth playback. Full HD and 4K streams, weak Wi-Fi and multiple viewers need more network capacity.
To help reduce interruptions, test the connection in the room where you watch, move closer to the router or use Ethernet where practical, and avoid heavy downloads during playback. Actual quality depends on the source, stream bitrate, device, app, plan and network stability.
Ask support to confirm availability of HD, Full HD or 4K for the programmes you want. Do not assume every channel or film is offered in every resolution, and confirm the exact model of any IPTV box, Smart TV or Fire TV Stick before ordering.